LSPD Microfinance Plc. (“LSPD”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information (“Information”) you provide when using our website (the “Website”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your Information. By accessing or using the Website, you agree to the terms of this Privacy Policy. LSPD reserves the right to update this policy at any time without prior notice.
Information Collection and Use
Our Website may include modules that collect your personal data for purposes such as online pre-application, service inquiries, or feedback. The types of data we may collect include:
- Full Name
- Gender
- Date of Birth
- Identification Number (ID Card, Passport, Family Book)
- Contact Information (Phone, Email, Address)
- Marital Status
- Occupation and Income Details
This data is used solely for identification, preliminary assessment, communication, and service improvement. We do not share your personal data with third parties unless required by law or regulation. If you choose not to provide your personal data, you may not be able to access certain services, including the pre-application process.
Disclaimer
This Website is provided “as is” without any warranties, express or implied. LSPD makes no representations regarding the accuracy, completeness, or reliability of the content or materials provided on this Website.
Nothing on this Website constitutes financial, legal, or professional advice. Users are encouraged to seek independent advice before making decisions based on the Website’s content.
Disclosure of Information
LSPD may disclose your personal data under the following circumstances:
- As required by law, regulation, or government authority.
- To third parties as permitted under Article 8 of the Prakas on Credit Reporting.
- To internal staff for operational purposes.
- For legal proceedings, investigations, or audits.
We take reasonable steps to ensure your data is protected from unauthorized access or misuse.
User Responsibilities
While LSPD implements robust security measures, users acknowledge that internet use carries inherent risks, including exposure to viruses or unauthorized access. Users are advised to use antivirus software and firewalls to protect their devices and data.
Limitation of Liability
LSPD shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of this Website, including data breaches or unauthorized access.
Unenforceable Provisions
If any part of this Disclaimer is found to be unenforceable under applicable law, the remaining provisions shall remain in full effect.
Customer Privacy Notice
This Privacy Notice explains how LSPD collects, uses, and shares your personal data when you use our services, including application forms, mobile apps, and Website.
Your Rights
You have the right to:
- Request updates or corrections to your personal data.
- Submit feedback or complaints via our hotline, feedback boxes, or other official channels.
Data Sharing
We may share your data with:
- Financial service providers for operational purposes.
- Insurance providers.
- Employers or stakeholders for verification.
- Credit Reporting Service Providers (CRSP) under Article 9 of the Prakas on Credit Reporting (dated 26-Jun-2020).
- Legal authorities when required.
Contact Us
For inquiries or concerns regarding this Privacy Policy or your personal data, please contact us at:
📧 Email: info@lspdmfi.com.kh
📞 Phone: 092 65 1818 / 092 75 1818
